Posts in Category: Inmate Communication App

The Excellent Work of Rick A. Smith in the Corrections Industry

Rick A. Smith is revered professional in the telecommunications sector. He has had a prosperous career in the industry for more than four decades and has gained a lot of skills and experience as an administrator. Smith has held top positions in leading corporations for the better part of his profession. He was hired by the board of Securus Technologies to serve as its CEO and president as from 2007. The former head of the company was known as Richard Falcone. Rick has made exemplary education accomplishments that have supported his career success. He is an alumnus of the Buffalo’s State University of New York and holds an electrical engineering degree from the institution. He was later admitted to the Rochester Institute of Technology for his associate degree and the University of Rochester for his MBA.


Smith got his first job in the telecommunication sector in March 1972 when he was hired by Frontier Corp, which later changed its name to Global Crossing. He is a committed individual and was offered several senior positions at the firm. During his time at the company, Rick served as the chief information officer, vice president of Midwest Telephone Operations, the president of Frontier Information Technologies, and the network plant operations director. In 1998, he left the firm and became the CFO of Eschelon Telecom Inc. Rick held the office until March 1999 when he was promoted to act as the COO of the company. His excellent performance in the position enabled him to be made the CEO in 2000. He was the head of the company until 2007. Integra Telecom and Eschelon Telecom consider him as an important member of their boards.

Rick Smith is a competent administrator and his performance at Securus Technologies has been outstanding. He has led the firm in founding various cutting edge telecommunication technologies that solve the needs of corrections and law enforcement institutions. All the products that the company has developed are outstanding and are better than what its competitors offer. Rick Smith’s wealth of experience has enabled him to understand how to develop products that meet the needs of the clients.

About 3450 corrections and law enforcement institutions in North America use the top notch products that are offered by Securus Technologies. The company’s customers are based in the United States and Canada. According to Rick Smith, Securus has spent over $600 million in developing new technology, acquisition, and patents. This investment has enabled the firm to solve various technical needs that arise in the corrections sector. The products that have been developed by Securus Technologies are used for communication, logistics, investigation, biometric analysis, and security. The growth of Securus Technologies was greatly facilitated by the purchase of Syscon Justice Systems. Read more articles at

Securus Technologies; Incorporating Technology in Law Enforcement

Securus Technologies is an American prison technology company based in Dallas, Texas. A leading civil and criminal justice solutions provider; Securus Technologies has helped improve public safety and modernize the incarceration experience. Thousands of law enforcement, corrections, and public safety agencies rely on Securus for simple, robust and secure technology solutions that are ever accessible and easy to use.


Once a week on average, Securus develops a new product or service to assist law enforcement and corrections officials in solving and preventing crimes. Through this, Securus has received thousands of letters and emails concerning their prison technology services and how they help keep the society, including inmates, their families, and parolees safe.


Through their engineers, technologists, designers and thinkers; Securus has continued to provide high-tech software solutions to prisons. Technologies like “covert alert feature” have assisted law enforcement officers in arresting suspects while services like “LBS Software” and “Investigator pro” have helped recover millions in illegal assets, drugs, and cash. Phone call services provided by Securus have assisted prison management in learning of staff members and inmates mischiefs.


In October 2016, Securus Technologies published some facility customer comments on using technology to solve and prevent crime which also included inmate-on-inmate crimes. The comments contained lots of praise from facility customers who Securus had helped in combating crime in their facilities. Among them Securus had assisted in obtaining a search warrant for a corrupt staff member, exposing inmates’ alcohol and drug use in a facility, deterring incidences of contraband in facilities, investigating on harassment complaints and providing conversations to help solve an ongoing case.


Securus Technologies knows the importance of customer services and seems to pride itself on providing exceptional customer service. In this age of changing technology, Securus has stayed ahead of the game by consistently looking for ways to make it easier for inmates, inmates’ families, and most of all, law enforcement personnel.


Awareness of the Use of Securus Technologies

The multi-state campaign that is recently being launched by Securus is allowing more and more prison families to learn the benefits of video visitation services that they can easily utilize from the Comforts of home. There was a major problem in the country right now and the problem happens to be Prison Communication between prison families all over. A lot of people are struggling to be able to keep in touch with their loved ones because of the fact that this has become a problem in their everyday life and something that can truly be an issue for them and their families.


My own experience using secure it has been a great option for me and my own family. Because of the fact that I have a very close relative who has been put behind bars and it’s going to be there for several years, I began to realize that I needed to find a type of service that allowed me to keep in touch with them more regularly than simply being able to make a trip to the prison as often as I possibly could. This is something that I have found to be incredibly beneficial in my own life and I feel I can also be a great advantage to a lot of other prison families all across the country.


Because of the different multi-state campaigns that Securus has launched, a lot of people are becoming more aware of the different services available to them and the fact that they can actually utilize video visitation Services right from home without even needing to go to the prison to see their loved one face to face. This is a quick and easy service for you to utilize and it can totally transform your life for the better so that you have better communication with your loved one.


Sources :

Vimeo for Securus